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Laserfiche enterprise content management (ECM)
Laserfiche enterprise content management (ECM) provides the ability to establish and deploy information management standards throughout your organization while giving individual business units tools to customize the system to meet their specific needs. Laserfiche

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About Laserfiche

  • Capture: Pull the information you need from paper and electronic documents, faxes, forms, e-mails, audio/video files and third-party databases and applications.
  • Storage: Store and archive content for long-term retention with DoD 5015.2-certified records management and comprehensive archiving and distribution tools.
  • Search & Retrieval: Instantly search and retrieve information using indexing, property/metadata search, full text search, advanced search and a search toolbar.
  • Security: Underpin your information governance strategy with security features such as role-based authorization, access control, privilege delegation, security watermarks and Audit Trails.
  • Document Processing: Integrate capture with document-driven business process automation via Laserfiche Quick Fields, the only production-level document capture and processing platform developed exclusively for a specific ECM system.
  • Business Process Management: Automate resource-intensive business processes by configuring workflows that perform specific actions at appropriate times, including routing a document to a specific user, populating a field, adding a tag, sending an e-mail or exchanging information with another application.
  • Remote Access: Access and upload content using Laserfiche Web Access, a browser-based thin client solution; Web Access Light, a lightweight Web interface for popular mobile devices such as Blackberry and Android phones; and Laserfiche Mobile™, an iPhone app that extends DoD 5015.2-certified records management functionality to the iPhone.

Major Applications

  • Accounts Payable: Laserfiche speeds and simplifies the capture, processing, review and approval of A/P documentation. Benefits include reduced processing time, more timely payments, streamlined reporting and more.
  • Business Continuity: Laserfiche ensures the safety and accessibility of your paper and electronic files by creating a centralized repository to store all organizational content, both structured and unstructured.
  • Case/Customer Management: Laserfiche digitizes and automates the case/customer management process, making staff members more efficient.
  • Contract Management: Drive consistency by automating the creation, review and approval of contracts with Laserfiche.
  • Credentialing: Healthcare organizations can increase turnaround time, decrease costs and improve security by using Laserfiche to digitize and streamline the credentialing process.
  • HR Onboarding: Laserfiche’s comprehensive capture, processing and automation tools make it easy to bring new employees onboard.
  • Loan Processing: Laserfiche streamlines lending by increasing information accessibility, improving security and automating tasks to make staff more efficient.
  • Medical Records Management: Integrate Laserfiche with your EMR to manage patient records plus external lab results, EOBs, privacy acknowledgements, invoices and more.
  • Permitting: Eliminate bottlenecks and confusion by automating review, payment and approval cycles and seamlessly integrating records management functionality with no extra effort required.
  • Straight-through Processing: Laserfiche enables broker-dealers to eliminate the time lags and redundancies of manual transaction processing.
  • Student Records Management: Balance document compliance, security and accessibility with Laserfiche’s DoD 5015.2-certified records management functionality.


  • Centralize management of multiple types of content.
  • Distribute capture while maintaining centralized processing.
  • Give users intuitive, instant access to information.
  • Promote constant productivity with workflow automation.
  • Add paper documents to your Laserfiche repository with an intuitive scanning interface.
  • Create archival TIFF images of electronic documents without repetitive printing and scanning.
  • Protect your information with comprehensive security features.
  • Provide authorized users with access to your documents over the Web or using mobile devices.
  • Provide high-volume document capture and processing.
  • Save money by reducing the need for offsite document storage; mailing and couriering; and paper, faxing and photocopying.
  • Gain knowledge from extensive user community via code library, online training classes, detailed case studies and more.

Using Laserfiche

  • Central Point of Control: Establishing a centralize repository in Laserfiche offers the added benefit of a central point of control. You can use this opportunity to standardize folder structures, indexing policies, naming conventions and the processes associated with your content.
  • System Administration: Manage your Laserfiche repositories through a Microsoft Management Console snap-in and grant repository rights directly to Active Directory groups and users.
  • Integration: Laserfiche’s open architecture speeds integration with your existing applications—while programming tools and pre-packaged modules limit costs and minimize the burden on IT staff. Using Laserfiche as integrative middleware decreases deployment and training time because your end users gain all the benefits of ECM while continuing to use the applications, forms and portals they’re already familiar with.
  • Local Flexibility: Laserfiche enables the IT department to delegate administrative privileges and workflow configuration rights to departmental business analysts and line-of-business managers, allowing organizations to cost-effectively create localized solutions that maximize performance.
  • Capture Workflow: Automate an entire process from beginning to end by leveraging Laserfiche’s advanced capture tool, Quick Fields, and the powerful Workflow module. Automatically identify batches of documents and immediately route them to the next step in your business process.

Implementing Laserfiche

  • Scalability: Easily deploy anywhere from one user to tens of thousands of users. Out-of-the-box integrations with Active Directory and LDAP ensure a fast-yet-secure deployment.
  • Shared Services: Automate all of your repeatable, predictable tasks using the easy-to–learn-and-implement Laserfiche Workflow Designer.
  • Code Library: Jump-start custom integrations from working examples, with complete code samples that can be used out of the box or extended.
  • Microsoft Skill Sets: The Laserfiche product suite is built on top of Microsoft® technologies so that your organization can more easily leverage existing investments in Microsoft technologies and skills sets. Laserfiche supports the Microsoft SQL platform and features a seamless integration with Microsoft Office® applications and a two-way integration with SharePoint®.

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