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News Releases


March 2015

mindSHIFT Technologies, Inc., a Ricoh company, today announced the launch of mindSHIFT Managed Servers in Amazon Web Services® (AWS®). 

This latest addition to the award-winning mindSHIFT public cloud portfolio will enable customers to move servers to a secure cloud environment under one umbrella, simplifying IT management and enabling users to gain an edge in the cloud. The mindSHIFT® Managed Servers in AWS offering is available today.

How it Works:
• Companies considering an AWS migration consult with mindSHIFT to assess how best to migrate given their needs around security, performance, reliability and cost. 
• For existing AWS customers who require support in managing their servers, mindSHIFT will provide management and security above the hypervisor.
• Users can take advantage of mindSHIFT’s extensive experience deploying hundreds of IT solutions and thousands of virtual servers to help them select and configure the most cost-effective AWS components.
• On Wednesday, March 18, 2015, at 1 p.m. EDT, mindSHIFT and AWS will host a webinar that addresses how to successfully migrate from on-premises to AWS. To register for the webinar, click here. 
Why Users Should Care:
• mindSHIFT’s holistic approach can help ensure users optimize connectivity with their IT systems, including those on-site or running in other cloud environments.
• As users continue to migrate more applications to AWS, mindSHIFT Managed Servers in AWS helps manage their growing, complex needs with 24/7 live support, including continuous monitoring.
• All support provided by mindSHIFT is done from within the United States. 
• Get more details on mindSHIFT Managed Servers in AWS: http://www.mindshift.com/en/Services/Cloud-Services/Public-Cloud-Services/AWS-Amazon-Web-Services-Managed-Servers-mindSHIFT.aspx

What is the Pricing?:
• Contact mindSHIFT for pricing.

How to order:
• Contact a mindSHIFT Consultant
o Online: http://services.mindshift.com/mindshift-backup-and-recover-using-veeam-cloud-connect/
o Email: Sales@mindSHIFT.com
o Phone: 877-227-5054


About mindSHIFT Technologies, Inc. 
mindSHIFT, a Ricoh company, is one of the largest IT outsourcing and cloud services providers, serving small and mid-size businesses for 15 years. At mindSHIFT, we’re about keeping your IT systems up and running, providing personal attention and making you more productive. We’re big enough to offer the facilities, services and expertise you expect, but small enough to provide the support and attention you demand. Learn more at www.mindSHIFT.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyMar 17 - MINDSHIFT TECHNOLOGIES LAUNCHES NEW PUBLIC CLOUD OFFERING – MANAGED SERVERS IN AMAZON WEB SERVICES  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled two new document imaging products that help individuals and organizations improve their information mobility at the small office and workgroup levels. 

The RICOH MP 401SPF black-and-white multifunction product (MFP) with print, copy, fax and color scanning capabilities and the RICOH SP 4520DN black-and-white printer output documents up to 42 pages per minute. They employ Ricoh’s new LED imaging technology, which enables 1200-x-1200-dpi resolution printing without compromising rated speed. They also support new workstyles such as mobile printing, and offer an aggressively low cost-per-page. 

“These new devices are specifically designed to support Ricoh’s dealers as they help customers achieve higher information mobility,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “Our dealers have specifically requested enhanced capabilities in the important 40 ppm segment of the A4 market to help their customers succeed in this new world of work. These devices answer the call.”
 
For example, dealers have requested faster speeds within smaller footprints, and separate toner cartridges and drums to extend the life of supplies and reduce cost per page. To help customers with mixed fleets shorten their learning curves, the new devices feature a 4.3-inch color touch panel that provides the same user experience found in Ricoh’s A3 line (A3 refers to machines capable of printing documents of up to 13.5 x 17 inches).

Advanced paper handling, mobility and energy efficiency
The RICOH MP 401SPF and RICOH SP 4520DN support standard and legal-size paper with a thickness of up to 90lb. Index and 43lb. Bond from every paper tray. Standard integrated duplexing helps keep the devices compact.

To enable seamless mobile printing with these devices, workers can download the RICOH Smart Device Print&Scan app to their smartphones and laptops. An optional connection to Ricoh’s Integrated Cloud Environment service equips the RICOH MP 401SPF MFP to leverage popular cloud-based services for document storage via the touch panel. 

For example, users can print from or scan directly to cloud-based services, such as  DocumentMall®, Evernote®, Dropbox or Google Drive™ without expensive on-site servers, system integration or software updates. The RICOH MP 401SPF MFP also includes optional embedded optical character recognition, which can convert scanned documents into searchable PDFs.

The RICOH MP 401SPF and RICOH SP 4520DN support sustainable business practices with ENERGY STAR 2.0 compliance and, in the case of the RICOH SP 4520DN, an ECO Night Sensor feature that powers the device down when departing employees turn the lights off.

Both devices help to protect important information with the DataOverwriteSecurity System (DOSS), which destroys latent data stored on the hard disk drive by writing over the latent image after printing, as well as encryption of the optional hard disk drive. They also offer optional proximity card authentication to release documents to their proper owner.
	
The RICOH MP 401SPF and RICOH SP 4520DN are easy to manage as part of a fleet using RICOH Device Manager NX Lite or @Remote device management software. Both devices are built on the same advanced controller architecture as Ricoh’s award-winning A3 product line, which ensures Ricoh’s suite of distributed scanning, device management and assessment, and cost recovery software offerings are supported on these more compact workgroup devices.

The new devices are available exclusively through Ricoh’s dealer and direct channels. The manufacturer’s suggested retail price for the RICOH MP 401SPF MFP is $3,310. The MSRP for the RICOH SP 4520DN printer is $1,025. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyMar 12 - NEW BLACK-AND-WHITE RICOH PRINTER AND MFP ADVANCE CUSTOMERS’ INFORMATION MOBILITY VIA STRONG DEALER SUPPORT  News pressrelease also available in pdf
Mar 11 - [GLOBAL] RICOH NAMED AS A 2015 WORLD’S MOST ETHICAL COMPANY BY THE ETHISPHERE INSTITUTE FOR THE 6TH TIME
Ricoh today unveiled three new black and white multifunction products (MFPs) for small offices and workgroups whose employees are determined to improve their information mobility in this new world of work. 

In addition to streamlining 11” x 17” printing, scanning, copying and optional faxing, the new 
RICOH MP 4054/MP 5054/MP 6054 Series enables easy document printing from mobile devices, cloud-based document management, and promotes cost reduction through energy efficiency.

The new MFPs, which print at 40, 50 and 60 pages per minute respectively, offer up to 1,200 dpi in a space-saving eco-friendly design. A standard 220-sheet Single Pass Document Feeder (SPDF) scans up to 180 color or black-and-white images per minute from paper documents, optionally creating text-searchable PDF files through optical character recognition (OCR).

“MFPs are an integral part of the enterprise, and these devices are in the forefront,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “These MFPs are designed to help organizations achieve new levels of information mobility by placing important business information in the right workers’ hands at the right time while accommodating their evolving workstyles.”

A classic example of evolving workstyles is mobile computing. The RICOH MP 4054/MP 5054/MP 6054 Series enables workers to use the new Ricoh Smart Device Connector app (available for iOS or Android) to copy, print, scan and fax directly from their smart device. They simply touch their smart device to the NFC tag on the MFPs’ optional Smart Operation Panel or scan the QR Code to automatically connect to the MFPs to access these functions.

The MFPs’ optional Smart Operation Panel offers users a tablet-like drag-and-drop, pinch-flick-and-swipe navigation experience on a 10.1-inch Super VGA display. The interface includes an advanced Web browser enabling connection to Ricoh’s Integrated Cloud Environment (ICE).  

The series’ energy-efficient engineering softens its environmental impact, earning the platform ENERGY STAR and EPEAT Gold certification. The optional Smart Operation Panel includes an eco-friendly indicator to warn of excessive paper usage. A range of authentication options, including card authentication and PIN code, help ensure information gets to the right people. The new MFPs include a wide variety of finishing options, including a 500-sheet internal finisher for the MP 4054 and MP 5054.

The RICOH MP 4054 and RICOH MP 5054 replace the RICOH MP 4002 and RICOH MP 5002 Series. The RICOH MP 6054 is a net-new 60 pages-per-minute model.

The MFPs are available now at an MSRP of $12,250 for the RICOH MP 4054, $14,725 for the RICOH MP 5054, and $18,925 for the RICOH MP 6054.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyMar 10 - NEW RICOH BLACK & WHITE MFPS SUPPORT EMERGING WORKSTYLES  News pressrelease also available in pdf
mindSHIFT Technologies, Inc., a Ricoh company, announced today that it is offering Veeam® Software users the ability to easily back up their on-premises VMware and Hyper-V workloads in mindSHIFT’s cloud. The mindSHIFT® Cloud Backup for Veeam service is available today.

How it Works:
• Users of Veeam Availability Suite™ and Veeam Backup & Replication™ v8 can use mindSHIFT’s cloud to back up important data.
• Users choose mindSHIFT as their Veeam service provider and point their backups to the hosted mindSHIFT backup repository where the data will be stored. 
• The technology behind the service is Veeam Cloud Connect.

Why users should care:
• mindSHIFT Cloud Backup for Veeam removes the need for VPN tunnels and dedicated repositories — historical hurdles to backing up in the cloud. With this service, the backups take place over an SSL-encrypted connection and cloud gateway.
• Not only can users back up to the cloud, they can also recover entire servers or individual data objects directly from the cloud, without downloading large backup files. 
• Users do not need to incur significant capital expenses by having to invest in a physical second site for backups.
• Users can accelerate their cloud backups using Veeam’s built-in WAN acceleration.
• mindSHIFT’s expertise and experience with Veeam is a result of being both a user and partner for more than five years.
• Get more details on mindSHIFT Cloud Backup for Veeam.

What is the pricing:
• Contact mindSHIFT for pricing: http://services.mindshift.com/mindshift-backup-and-recover-using-veeam-cloud-connect/

How to order:
•Contact a mindSHIFT Consultant
      o	Online: http://services.mindshift.com/mindshift-backup-and-recover-using-veeam-cloud-connect/
      o	Email: Sales@mindSHIFT.com
      o	Phone: 877-227-5054


About mindSHIFT Technologies, Inc. 
mindSHIFT, a Ricoh company, is one of the largest IT outsourcing and cloud services providers, serving small and mid-size businesses for 15 years. At mindSHIFT, we’re about keeping your IT systems up and running, providing personal attention and making you more productive. We’re big enough to offer the facilities, services and expertise you expect, but small enough to provide the support and attention you demand. Learn more at www.mindSHIFT.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyMar 10 - MINDSHIFT TECHNOLOGIES LAUNCHES CLOUD BACKUP SOLUTION FOR VEEAM® USERS  News pressrelease also available in pdf
Mar 9 - [GLOBAL] RETURNING 90,000 LOST PHOTOS FROM THE 311 EARTHQUAKE

February 2015

Ricoh Americas Corporation today announced the availability of the RICOH Pro C7100X series, its latest production cutsheet device family that offers users a fifth color station to help enable a wider range of applications.  Announced at GRAPH EXPO ’14, these high-speed, production color printers and multi-function devices (MFPs) deliver the ability to print with white or clear via the fifth station. The RICOH Pro C7110X will be on display in the Ricoh booth, # 644, at the Graphics of the Americas show in Miami, February 26 – 28, 2015.  

Ideal for small and mid-sized printers, the RICOH Pro C7100X series, provides these shops with the flexibility and capabilities to create the type of eye catching output their customers want without the expensive price tag normally associated with printing equipment in this engine class. With the ability to produce jobs that use clear or white ink, to producing near offset image quality on oversized media, window clings, VDP, POP displays and custom materials, printers can now create output that differentiates them from the competition.

“Since we implemented the RICOH Pro C7110X six months ago, we have delivered an even wider range of unique applications to our customers and seen a cost savings of 25 percent. These benefits have allowed us to expand our offerings and natively produce previously outsourced jobs,” said Nathanial Grant, President of GAM Graphics and Marketing, a full service marketing firm that offers comprehensive printing and fulfillment services. “From printing on dark stock to linen, both we and our customers have been more than impressed with the level of quality and output this digital system offers.” 

Utilizing fifth-station colors, the RICOH Pro C7100X prints at speeds of up to 80ppm and the RICOH Pro C7110X at speeds of up to 90 ppm, both based upon A4.  They have a maximum sheet size of 13x19.2 and a maximum monthly volume of 240,000 based on letter size.  Printing at 1200x4800dpi with VCSEL image quality on a wide variety of media ranging from tree-based paper to synthetics and envelopes, the RICOH Pro C7100X series supports paper weights of up to 360gsm in both simplex and duplex.  In addition, printers can further expand their offerings and control quality with inline finishing solutions that allow for a variety of options including Booklet Maker, Punching, Saddle Stitch, and more. 

“Cost, not creativity or expertise, has truly been the only factor limiting many small and mid-sized shops from expanding their application portfolios,” said John Fulena, Vice President, Production Print Business Group, Ricoh Americas Corporation. “Seeing so many of our customers facing this obstacle, we knew we had to work with them to create a more cost-effective, versatile route to delivering the highest quality output. Now, our small and mid-size printers can spread their capabilities into new markets, shorten their print runs and maintain the type of quality their customers demand, all at a cost that will keep them within budget.”

The RICOH Pro C7100X series also:
• Features an AC-transfer system and elastic fusing belt technology to enhance output on a variety of heavily textured media such as vellum and linen;
• Utilizes Ricoh’s new vacuum feed LCT with an option to enable oversized prints of up to 27.5 inches in length;
•Provides the ability to produce jobs that use clear or white ink; 
• Achieves tight sheet-to-sheet registration  through a mechanical registration system which squares the sheet prior to imaging and can easily be adjusted from the user interface;
• Incorporates a fusing belt smoothing roller that helps address fuser burn on the fusing belt; 
• Offers a media library that allows users to adjust and associate different parameters per substrate to help ensure IQ and reliability; 
• Comes backed by Ricoh’s TCRU program (Trained Customer Replaceable Units) which enables customers to replace more than a dozen parts for increased uptime;
• Includes a self-contained liquid cooling system that keeps the developer at a constant temperature and minimizes disruptions in extended production runs;
• Offers a complete suite of optional finishing solutions that result in collated, finished documents ready for distribution with no manual intervention. This includes in-line ring bind, perfect bind, as well as new Plockmatic Bookletmakers and GBC StreamPunch Ultra.

To see the RICOH Pro C7110X system at Graphic of Americas, please stop by booth #644 or email Tracey Sheehy at tsheehy@breakawaycom.com to schedule a demo. 

Visit the Ricoh website for further information: www.ricoh-usa.com/rpp. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).

The majority of the companyFeb 26 - RICOH ANNOUNCES AVAILABILITY OF RICOH PRO C7100X SERIES AT GRAPHICS OF THE AMERICAS  News pressrelease also available in pdf
Ricoh Americas Corporation today announced that its services team will now manage all of KeyBank’s print and mail operations. KeyBank, with 994 branches and $93.8B in assets, currently partners with Ricoh to provide printing of confidential documents and document archival for their retail, commercial and investment banking clientele.  

Large financial institutions like KeyBank are faced with a constantly changing landscape and growing regulatory requirements while operating in today’s digital environment. Ricoh’s services are designed to help KeyBank enhance efficiency, accuracy and compliance. Furthermore, this transition will help KeyBank improve workflow and realize information mobility – the ability to capture, transform and share information to meet the demands of the new world of work.

“Ricoh has long been a trusted partner of ours and we look forward to expanding our relationship with them,” said Dominic Cugini, Director and SVP of Payments and Deposit Operations, KeyBank. “This allows Key to focus on our core business while having a trusted partner who is an expert in the industry to help manage critical print communications and provide us a more robust service than we can provide today.”
 
“KeyBank is making a very strategic and thoughtful move with this transition,” said Bob Brock, Vice President, Legal and Managed Services, Ricoh USA, Inc. “Savvy organizations like KeyBank are discovering the business benefits of turning their critical print communications over to the experts. Not only do we anticipate that they will cut costs but we will also expand the hours, efficiency and output of the facility.”

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyFeb 26 - RICOH TO ASSUME KEYBANK’S PRINT & MAIL OPERATIONS  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled two new products designed to enhance the information mobility of small offices and workgroups. 

The RICOH SP 4510SF black-and-white multifunction product (MFP) with print, copy, fax and color scanning capabilities and the RICOH SP 4510DN black-and-white printer offer a host of features that make information work for organizations that employ both traditional and newer workstyles, such as mobile computing. The new devices also offer the lowest cost-per-page in their class.*  

The new 42-page-per-minute RICOH SP 4510SF and RICOH SP 4510DN employ Ricoh’s new LED imaging technology, which enables 1200-x-1200-dpi resolution printing without compromising rated speed. Combined with standard integrated duplexing, the new engine also helps keep the devices compact.

“Speed, reliability, affordability, sustainability, manageability and a compact footprint are capabilities our customers have asked for, which are all important for information mobility in today’s new world of work,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “These new devices score on every count.”

The RICOH SP 4510SF and RICOH SP 4510DN support standard and legal-size paper with a thickness of up to 90lb. Index and 43lb. Bond from every paper tray. They support sustainable business practices with ENERGY STAR 2.0 compliance and, in the case of the RICOH SP 4510DN, an ECO-Night Sensor that powers the device down when departing employees turn the lights off.

Both devices protect important information with the DataOverwriteSecurity System (DOSS), which destroys latent data stored on the hard disk drive after printing, as well as encryption of sensitive documents stored on the optional hard disk drive. They also offer optional proximity card authentication to release documents to their proper owner.

Mobile workers can download the RICOH Smart Device Print&Scan app to their smartphones and laptops, enabling seamless printing from those devices on the RICOH SP 4510SF and RICOH SP 4510DN. An optional connection to the RICOH Integrated Cloud Environment service equips the RICOH SP 4510SF MFP to leverage popular cloud-based services for document storage via the 4.3-inch touch panel. Users can print from or scan directly to apps like DocumentMall™, Evernote™, Dropbox™ or Google Drive™ without expensive on-site servers, system integration or software updates. The RICOH SP 4510SF MFP also includes optional embedded optical character recognition, which can convert scanned documents into searchable PDFs.

Both devices are easy to manage as part of a fleet using RICOH Device Manager NX Lite or @Remote device management software.

The manufacturer’s suggested retail price for the RICOH SP 4510SF MFP is $1,099. The MSRP for the RICOH SP 4510DN printer is $725. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

*Based on cost-per-page analysis of similar competing models tracked in the Gap Intelligence Pricing & Promotions report for the period of Jan. 18-24, 2015. Ricoh’s cost-per-page is based on MSRP for consumables.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyFeb 25 - NEW BLACK-AND-WHITE RICOH PRINTER AND MFP FUEL INFORMATION MOBILITY FOR SMALL OFFICES AND WORKGROUPS  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled new solutions to help companies improve their business performance by cost-effectively managing large fleets of printers, copiers and multifunction products (MFPs). Adding to an already robust portfolio of solutions currently available through Ricoh and its market-leading partners, RICOH Device Manager NX Pro and RICOH Device Manager NX Enterprise address unique customer pain points by optimizing the performance of large device fleet deployments. These new solutions help customers achieve information mobility – the ability to access the right information when and where it is needed – to make critical business decisions.

RICOH Device Manager NX Pro and RICOH Device Manager NX Enterprise automate the tracking, performance analysis and configuration of fleets across multiple offices and geographies while also supporting environmental sustainability initiatives by reporting on items such as paper and power consumption.

These two new, comprehensive fleet management solutions combine multifaceted management of Ricoh and non-Ricoh devices in a single software footprint. Continuous uptime and optimized performance of these information platforms is critical in achieving information mobility in the new world of work.

“It’s tremendously challenging to manage large numbers of MFPs across a company or continents,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “Now our customers can have clear, deep and detailed control of their fleets, regardless of size, location or device brand. From a PC, laptop, tablet or even a smartphone, they can easily gauge their return on investment and allocate resources more strategically. This is one more way Ricoh is making information work for our clients.” 

Cost reduction, labor savings and user empowerment
RICOH Device Manager NX Pro and RICOH Device Manager NX Enterprise are entirely new software solutions coded from the ground up to integrate with the features and capabilities of Ricoh’s next-generation MFP platform and its advanced capabilities, such as DataOverwriteSecurity System (DOSS) and Ricoh HDD encryption. Additionally, the solutions probe deeper into non-Ricoh devices, including USB-connected printers found within the customer’s enterprise. By surfacing real-time device data and automating batch configuration for Ricoh devices, the solutions help companies lower their device costs, reduce their IT effort, and empower their users. 

RICOH Device Manager NX Pro and RICOH Device Manager NX Enterprise provide real-time device data and automated alerts to administrators to help optimize their fleets, reduce downtime and enhance user experience. Not only do these solutions enable the configuration and cloning of devices, an audit function helps ensure devices are configured to company standards.

In a significant advance in Ricoh’s device management capabilities, the solutions include a new Web-based interface that simultaneously exposes both broad and highly specific device performance information in a single dashboard view, minimizing the need to drill down and back up through multiple levels of information. The dashboard leverages the ability of a company’s intranet to mobilize information from print capable devices to the RICOH Device Manager NX Pro and RICOH Device Manager NX Enterprise server.

The solutions include a new ability to clone the settings of an ideally configured device and automatically replicate that configuration among selected other MFPs. Improved graphical floor map capability now enable administrators to position devices onto floor maps by simply dragging and dropping MFPs into predefined groups.

Extending device management to partners
Customers who wish to hand off fleet management to Ricoh as part of a Managed Document Services initiative can use the new @Remote Connector NX application. The solution works with RICOH Device Manager NX Pro and RICOH Device Manager NX Enterprise to enable in-depth device performance analysis, produce green reports (e.g., paper and energy consumption), automate the meter reading process, as well as alert the service provider of any service and supply needs. The solution also enables secure and remote updating of MFP firmware.

To further streamline fleet management, organizations can empower employees to quickly connect to new printers and MFPs without IT help through the use of the new RICOH Printer Driver Packager NX and Advanced Driver Distribution applications. Administrators can quickly and economically configure the printer drivers these employees use, adding user-friendly icons, modifying values, locking settings and enforcing economical duplex printing, for example. The solution also helps eliminate the need for expensive print servers.

RICOH Device Manager NX Pro supports up to 5,000 devices. RICOH Device Manager NX Enterprise offers virtually unlimited scalability. For further mobility, a RICOH Device Manager NX smartphone/tablet app is available for iOS and Android.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyFeb 24 - RICOH GIVES COMPANIES BROAD NEW POWER TO OPTIMIZE PERFORMANCE OF LARGE MFP FLEETS  News pressrelease also available in pdf
Feb 24 - RICOH STRENGTHENS ITS PRESENCE IN MIDDLE EAST
Ricoh Americas Corporation is helping its dealers compete more effectively with valuable business process improvement capabilities via Ricoh’s CHAMPS dealer services program. 

In addition to promoting office equipment, Ricoh, Savin and Lanier dealers can now sell a broad array of Ricoh services, adding powerful capabilities to their portfolios without the time investment and infrastructure costs of creating new services capabilities from scratch. 

“We hear various success stories from our dealers, not only about how Ricoh is helping to grow their businesses and expand their portfolio of offerings, but about how our strong partnerships are helping them increase efficiencies, improve productivity and ultimately run healthier businesses,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S.A. “These success stories demonstrate how our dealers are working hard each day to make information work for customers.”

Previewed here are two examples of recent CHAMPS success stories. Ricoh will share several others like these with dealers at its upcoming national dealer conference in Las Vegas, March 2-5.

American Business Center, a Ricoh dealer for more than 17 years, is helping the City of Warren’s Engineering and Planning Department increase efficiency and improve productivity by making hard copy documents more easily accessible at a faster rate. As a government entity the department has had to work with limited resources while making their ledgers and records (still in hardcopy format) available to interested constituents on a daily basis. American Business Center turned to Ricoh for assistance in meeting this customer’s unique needs. Ricoh designed a solution that enables interested parties the ability to scan and print their required materials creating a revenue generating opportunity for the department. This customer self-service process has also helped the City of Warren’s Engineering and Planning Department employees focus on more strategic activities.
 
American Business Center has also engaged Ricoh Digital Imaging Services resources via the CHAMPS program to work closely with customer Lane Funeral Homes to provide a comprehensive backup and disaster recovery strategy for thousands of documents. Some of these documents date back as far as the 1800s and are housed in a storage facility which is becoming too small as the company grows. Lane Funeral Homes needed an easier way to obtain old records, some of which are subject to regulations by the State of Ohio, as well as pre-planned arrangements that have been stored and need to be accessed immediately in the event of a death. In addition, the company required a disaster recovery system should the documents be lost. The backup and disaster recovery system American Business Center engaged Ricoh to put in place has helped Lane Funeral Homes more easily access these documents to meet regulatory and filing requirements, thus avoiding possible costly fines and legal action. The automation is also helping families more quickly access and carry out their loved ones pre-planning requests.

“Having the ability to fulfill all of a customer’s information management needs is vitally important not only for our success but for our customer’s success as well,” said Robert Wagner, President, American Business Center. “The CHAMPS program gives us access to Ricoh services experts, which has helped our business evolve and grow and we’ve become a trusted provider as well as a one-stop shop for ultimately helping customers capture, transform and manage information more effectively in today’s new world of work.”

Ricoh’s CHAMPS program is an innovative approach that enables dealers to successfully redesign their business models and gain the proper knowhow and Ricoh expertise to offer advanced services that deliver information mobility and ultimately help customers capture, transform and manage information more effectively in today’s new world of work. 

The program qualifies dealers to analyze customer business challenges and prescribe custom services drawing from Ricoh’s Business Information Solutions expertise. 

The CHAMPS certification program confirms that a dealer has successfully completed all Ricoh Services certification requirements for a particular specialized service or solution offering. CHAMPS certification programs are available through the Ricoh Learning Institute and directly through the services organizations. A total of 220 dealers have been certified since the certification program began in February 2012.

“We at Ricoh are committed to being the number one printing equipment and services provider in the country for our dealers,” said Coriddi. “To achieve this, we’re giving our dealers low-risk opportunities to shift their business models, enter new markets and strengthen their valuable customer relationships.”

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyFeb 23 - RICOH CHAMPS PROGRAM HELPING OFFICE EQUIPMENT DEALERS SUCCEED AND MEET BUSINESS OBJECTIVES  News pressrelease also available in pdf
WHO: 	Ricoh, a global technology company with solutions that help Department of Defense customers improve efficiencies, address security 
        initiatives and discover opportunities to help reduce costs. 

WHAT:   Ricoh combines award-winning products with end-to-end professional services and support. The company has been a valued partner to
        U.S. Federal Government Civilian Agencies and the Department of Defense for over 50 years. The Ricoh Federal team has the technical  
        capabilities and expertise to understand a customer’s unique needs, then deliver best-in-class Ricoh document management solutions – 
        including key security applications tailored for a specific agency or department – through a national network of offices. Additionally, 
        Ricoh offers GSA-based solutions through our vendor partners, leasing and small disadvantaged business partners.

RicohFeb 10 - [MEDIA ALERT] RICOH TO SHOWCASE DOCUMENT MANAGEMENT AND SECURITY SOLUTIONS AT 2015 AFCEA WEST CONFERENCE
Ricoh Americas Corporation and Avanti Computer Systems Limited, a leading provider of Print MIS solutions, today announced that Allegra Network LLC, a world leader in marketing and business communications franchises, has chosen Avanti Slingshot as the core of WorkStream℠, a fully integrated web storefront to MIS workflow automation solution that will be offered across its North American network of 270 marketing and print communications franchises.

The Plymouth, Michigan-based franchisor sought a solution to help its franchise members improve customer relationships, more efficiently manage their day-to-day business operations, and maintain a competitive edge. The company selected Avanti Slingshot for its ability to provide a cloud-based easy-to-use platform, support franchises of all sizes, and integrate seamlessly with other key software tools that will form its WorkStream technology package.

“We pride ourselves on providing our franchise community with the technology and tools they need to efficiently manage their businesses, and Avanti Slingshot delivers with its robust suite of modules and ability to handle multiple lines of business,” said Joe D’Aguanno, Chief Technology Officer, Allegra Network. “By having essential business information at their fingertips, our franchise members gain a better understanding of their most profitable customers and products.”

According to Allegra Network CEO Mike Marcantonio, “This network-wide arrangement with Avanti Slingshot is a significant win for our franchise members. A robust and advanced Print MIS solution like this has been out of reach for a small independent operation, but we are now able to make it available in cost-effective solution that is easy to implement and deploy across the franchisee network.

“Our relationship with Allegra is one we are extremely proud of at Ricoh. A truly innovative company, Allegra sees the need for tools that can effectively help their business grow and their operations to continuously enhance,” said John Fulena, Vice President Production Printing Business Group, Ricoh Americas Corporation. “Avanti Slingshot is an award-winning and proven solution that has brought similar results to many companies around the world.  We are very pleased that Allegra has chosen this solution and look forward to our continued collaboration.”

Award-winning Avanti Slingshot, launched in 2013, is browser-based, providing franchise members with the flexibility to access the system at any time and from anywhere. It was designed to help users easily get started with a base system for quoting, job ticketing, costing and tracking, right through to billing. Avanti Slingshot scales as the business grows; additional modules can easily be added as the franchise member potentially expands into new lines of business, such as large format.

“Avanti Slingshot is a fantastic tool to help cultivate a more meaningful customer relationship, helping our clients remain competitive in the ever-changing print market landscape,” said Patrick Bolan, President and CEO of Avanti. “This is the beginning of a long-term relationship between Ricoh, Avanti and Allegra Networks and we look forward to helping contribute to their continued growth and global expansion.”

# # #

About Allegra Network (Alliance Franchise Brands) 
 
Alliance Franchise Brands, the parent company of Allegra Network LLC and Sign & Graphics Operations LLC, is a world leader in marketing, visual and graphics communications, linking nearly 600 locations in the U.S., Canada and United Kingdom. The company’s Marketing & Print Division, headquartered in Plymouth, Mich., is composed of Allegra, American Speedy Printing, Insty-Prints, Speedy Printing and Zippy Print brands of marketing, printing, mailing and Web services providers. Its Sign & Graphics Division, headquartered in Columbia, Md., is composed of Image360, Signs By Tomorrow and Signs Now brands of sign and graphics communications providers. For more information, please call (800) 726-9050 or visit www.alliancefranchisebrands.com.

About Avanti
Since 1984, Avanti has provided innovative, award-winning Print MIS solutions that help print-shops and marketing communication organizations automate all facets of their business and cultivate a more meaningful customer relationship. Avanti’s solutions are the most open in the industry, JDF-certified, fully integrated, and extend from web-to-print through to production and billing. www.avantisystems.com. 

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).
The majority of the companyFeb 5 - ALLEGRA NETWORK CHOOSES AWARD-WINNING AVANTI SLINGSHOT FROM RICOH  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled a new offering that, when combined with select Ricoh multifunction products (MFPs), creates a Legal MFP that delivers improved end-user workflows while also enhancing operational efficiencies and helping to lower overall costs. Law firms seeking to reduce redundancies related to cost recovery will benefit from the single, integrated user interface, which helps minimize steps in the process and integrates access to third-party document management systems. Ricoh will preview its Legal MFP at LegalTech, February 3-5, 2015, in New York City in Ricoh’s booth, #231.

With the largest network of document processing centers in the U.S., Ricoh’s certified personnel have hands-on experience with the processing of legal documents. This expertise, and investments in innovative technology offerings, has led to the development of the Legal MFP. With this MFP software solution, law firms will: 

• Reduce unneeded steps involved in the scanning process. Today, using disjointed systems can be tedious and take up precious minutes that could otherwise be dedicated to another matter. With Ricoh’s Legal MFP, redundancies in steps are reduced and the overall scanning experience is more streamlined.
 
• Scan to legal Document Management Systems including iManage, WorldDox, and OpenText. This approach streamlines previously disjointed processes to minimize the number of steps by end-users and eliminates data entry redundancy, e.g. log-in credentials, client matter numbers, etc. 

• Automatically split files to court-specified file size limits and convert them to the appropriate file format.

“Our team of certified legal experts spends many hours with clients truly getting to the bottom of their pain points. These conversations have made it clear that law firms are seeking improvement in two main areas of document output: lowered spend on cost recovery systems and centralization of third-party systems,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “Knowing this, Ricoh has made strategic investments in both our people and technologies to help our clients see these improvements. The Legal MFP is a perfect example of a solution developed to meet our clients’ needs – enabling them to streamline workflows and lower overall output costs.” 

For a demonstration of Ricoh’s Legal MFP, please visit the Ricoh booth (#231) at LegalTech or reach out to Tracey Sheehy at tsheehy@breakawaycom.com to schedule a meeting at the show.
___________________________________________________________________________

| About Ricoh |

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).
The majority of the companyFeb 3 - RICOH ENHANCES WORKFLOWS AND REDUCES COSTS FOR LAW FIRMS WITH UNVEILING OF NEW LEGAL MFP  News pressrelease also available in pdf
Feb 3 - [GLOBAL] RICOH EARNS 16 AWARDS FROM BUYERS LABORATORY LLC

January 2015

Jan 28 - [GLOBAL] RICOH RECOGNIZED “PRIME” ON THE OEKOM SUSTAINABILITY RATING
Jan 28 - [GLOBAL] RICOH AWARDED SILVER CLASS RECOGNITION IN SUSTAINABILITY RATINGS OF ROBECOSAM
Ricoh Americas Corporation today announced that it has achieved kCura’s Orange-level Relativity Best in Service recognition for outstanding and exceptional customer service for Relativity end users.

Ricoh’s legal review solutions provide attorneys with a robust cloud environment, allowing them to benefit from technological advances in document review instantly. The Ricoh team understands the immediate needs of the legal industry and continues to make strategic investments in its personnel and infrastructure to help meet those needs.  And as such, the company’s consultative approach, led by its team of Relativity certified professionals, has assisted legal organizations by customizing matter-specific solutions with best-in-class technology and processes that have helped lead to controlled costs and gained efficiencies. 

“At Ricoh, we know that attorneys are seeking more effective review strategies.  This is why our portfolio includes solutions to help improve attorney workflows by enabling them to quickly browse, search, annotate, and share the latest versions of important case documents efficiently, utilizing a combination of advanced technology solutions and tenured industry-leading personnel,” said David Greetham, Vice President, eDiscovery Operations, Ricoh Americas Corporation. “This recognition from kCura is exciting for us as we continue to make strategic investments to advance our team and our resources - with the ultimate goal of providing our clients with expert guidance to craft the right strategy to help bolster their success rate.” 

Through a voluntary audit, Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations, and core Relativity certifications.

kCura has two designations for Best in Service partners’ data centers: Orange and Blue. While both designate data centers that meet the same basic qualifications, Orange-level sites are recognized for making additional investments in people, process, and technology to manage installations with above-average user counts.

“We’ve enjoyed working with Ricoh ever since they became a hosting partner in 2011,” said Andrew Sieja, president and CEO of kCura. “Their determination to successfully earn the Orange-level Best in Service designation demonstrates their commitment to providing an exceptional Relativity experience every step of the way.” 

At LegalTech, Ricoh will have a private suite at the New York Hilton Midtown where it will be showing customers how to leverage Relativity and other technologies and services to facilitate workflow efficiencies. To schedule a meeting, please contact Jannelle Prieve at jannelle.prieve@ricoh-usa.com.

For more information about Ricoh’s legal solutions, please visit www.ricoh-usa.com/legal or visit the Ricoh booth, #231, at LegalTech, February 3-5, 2015 in New York City.

About kCura
Recognized as a "Leader" in GartnerJan 28 - RICOH RECEIVES KCURA’S ORANGE-LEVEL RELATIVITY BEST IN SERVICE STATUS  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled RICOH NV-10A digital binoculars, which for the first time can penetrate fog, smoke, rain and sand to provide a crisp, clear image even at night. 

The RICOH NV-10A enhanced binoculars enable marine, military, rescue, firefighting, law enforcement, homeland security and other professional users to push a button on the binoculars and clarify, brighten and sharpen images. This same technology enhances the view for consumer applications such as boating, birding and wildlife viewing. The PENTAX Atmospheric Interference Reduction (PAIR) technology reintroduces color that would otherwise be obscured.

The RICOH NV-10A digital binoculars enable users to capture both still and video images of the scenes they’re surveying. Advanced stabilization further improves image clarity, and infrared technology lights up the faintest scenes in the dark of night.

“This is a serious tool for the serious user,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “Imagine you’re on a merchant ship and see another vessel cruising into your vicinity. Is it friend or foe? How many crew members do you see on deck? What are they doing? You need to know before your options begin to dwindle.”

Combining advanced PENTAX optics and Ricoh image processing, RICOH NV-10A enhanced binoculars are water resistant and dustproof and include GPS location – especially useful for charting incidents on the water – as well as a digital compass.

By providing large, well-spaced buttons, Ricoh has made the binoculars easy to use while wearing gloves. Non-slip rubber surfaces provide a sure grip and subdued colors help the user remain discreet. 
 
Availability
The RICOH NV-10A enhanced binoculars, also available through Ricoh Imaging Americas Corporation, are available now at a retail price of $4,195. 

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyJan 15 - NEW RICOH NV-10A BINOCULARS PENETRATE FOG, SMOKE AND DARKNESS  News pressrelease also available in pdf
Ricoh Americas Corporation today unveiled a breakthrough in machine vision with new digital video cameras that provide up to five times* the depth of field of traditional industrial cameras while maintaining brightness. 

That means a single RICOH Extended Depth of Field Camera (EDoF) can capture images it typically would take multiple cameras to achieve – subjects in the foreground and background stay in focus without constant movement, refocusing, or shooting multiple images from different heights and depths. Ricoh has extended depth of field by using a specialized lens and a specialized camera with a built-in image processor and a new algorithm.

The innovative RICOH EDoF camera can clearly detect varying subjects in sharp focus – from tiny text to entire assemblies – as products of different sizes and heights glide by on an assembly line at varying distances from the camera. And with the RICOH EDoF camera, the depth of field is extended while maintaining image brightness. With a typical camera, extending depth of field often makes the image darker. 

The RICOH EDoF camera is ideal for bottlers, printed circuit board makers, pharmaceutical manufacturers, shippers – any company that needs to inspect product and automatically alert managers to aberrations. The cameras are also ideal in certain low-light situations, such as gem inspections where glare can be a problem. The open aperture required for a dim room would constrict depth of field in a traditional camera.

“With this camera, you’ll rarely need to adjust the focus of your industrial camera,” said Matt Sakauchi, Vice President, Product Marketing, Ricoh Americas Corporation. “Just about everyone has assumed that depth of field – the range of in-focus distance in front of a lens – is as inviolable as the law of gravity. But our R&D teams discovered that, astonishingly, depth of field can actually be multiplied. Customers can save money, configuration time and the cost of complexity.”

MSRP for the VGA monochrome RICOH Extended Depth of Field Camera (EV-G030B1) is $3,707.50; the 2M monochrome model (EV-G200B1) is $4,427.50; and the 2M color model (EV-G200C1) is  $4,535.50. Frame rate ranges from 15 to 90 frames per second, and aperture from f/1.7 to f/8.6, depending on the model. The cameras are available with a choice of wide angle (8 mm), standard (12 mm) and telephoto (35 mm) lenses sold separately.

For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.

*The extended depth of field effect varies depending on the subject pattern.

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,195 billion yen based on the IFRS accounting standard (approx. 21.3 billion USD).

The majority of the companyJan 7 - BREAKTHROUGH: RICOH MORE THAN TRIPLES DEPTH OF FIELD IN INDUSTRIAL CAMERAS  News pressrelease also available in pdf

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